For medical & pharmacy couriers
The chain of custody writes itself.
Your drivers scan, sign and record temperatures as part of doing the job. The compliance record is finished when the route is — not typed up in the evening, not reconstructed from a binder in March.
Built for independent operators running 5 to 40 vehicles. Not a committee sale, not an implementation project.
What changes
Three things stop being your problem
The records request
A client asks for the custody record for a specimen from March. It is produced in seconds, complete, without anyone opening a filing cabinet.
The late delivery you found out about last
Routes at risk of missing their window rise to the top of the board while there is still time to move something — before the client calls, not after.
The evening admin
Nobody types up the day. What the driver captured at the door is the record, timestamped on their device — including where there was no signal.
The problem
If this sounds familiar
Custody lives in a binder
The dispatch system tracks where the van is. The chain of custody is on paper in the van, or in a spreadsheet someone types up in the evening.
A client asks for a record from March
Somebody spends an afternoon finding it. Occasionally it cannot be found at all, and that conversation is much worse.
A STAT lands mid-route
Three phone calls to work out who is closest, and a guess about which existing stops you have just made late.
These are the problems the product is built around. Whether they are your problems is exactly what a call is for — we would rather find out in twenty minutes than sell you something you do not need.
The product
What it does
Dispatch
Today's routes, one column per driver, with the ones at risk of missing an SLA at the top — before the client calls, not after.
STAT insertion
An urgent pickup shows you which drivers can take it, what it adds to each route, and exactly which existing stops it puts at risk. You decide; the software does not.
Chain of custody
Every handover, signature, photo and temperature reading, timestamped on the driver's device — including when there is no signal.
Cold chain
Temperature entry with the required range on screen and an immediate warning if a reading is out of range, while the driver is still at the site.
Works offline
Hospital basements and rural routes lose signal. The driver app keeps working and syncs when it can — nothing waits on a bar of reception.
The report
A complete custody record for any specimen, produced in seconds. This is the thing clients and auditors actually ask for.
The architecture
We do not store patient data
MapLogics holds an opaque specimen reference supplied by your client — never a patient name, date of birth or medical record number. Patient identity stays in their system, where it belongs.
It is the schema, not a setting
There is no field to put a patient name in. A control nobody can switch off at 2am is a different kind of promise from a policy.
One database per tenant
Your operation is physically separated from every other courier's — not a column in a shared table with a filter in front of it.
Every custody read is logged
Including ours. If our support team opens your data, it appears in your audit log with the reason.
Getting started
Early partners
We are working with a small number of courier operators to build this properly. That means direct access to the people writing it, pricing that reflects the trade, and real influence over what gets built next.